Made to Order vs. Ready to Ship Items
Orders will be processed in the order that they are received. Stick horses and shadow puppets are made to order items and production time is usually 1-3 days after receiving the order. The turnaround time for made to order items can vary according to sales volumes especially certain times of the year where sales volumes are high such as the weeks leading up to Christmas. Dolls and Books are ready to ship items and will be shipped usually within a couple of days after the order was received. Please plan accordingly if you need your order by a certain date.
Shipping Transit Times and Holiday Delays
Montana Toy Company offers free shipping with USPS Priority Mail. Shipping USPS Priority estimates the majority of orders to be delivered between 1-3 days after shipping. This is often not the case during the holiday season and even with priority shipping, some orders have taken over a month to arrive. If you have a late order and your tracking number has not provided any new information for several days, please contact your local postmaster to see if your state’s distribution facilities have fallen behind with the influx of online holiday shopping. Your postmaster will have information on when your order will arrive. You are also welcome to contact Montana Toy Company through our website’s contact page. We will be happy to look into the status of your order if it is something that we can manage on our end.
Expedited Shipping Methods
USPS Priority Express guarantees delivery in one day. If you are concerned about shipping rates and/or current transit times, please feel free to email me at firstname.lastname@example.org or through the contact page on my website. I am happy to give assurance on when you will receive your order based on my current sales volumes
or look up the shipping estimates for USPS Priority Express.
Production Times and Transit Times
If there are delays in either production times or transit times, I will create a notification on the homepage of montanatoycompany.com so buyers can plan accordingly.
Please contact me through my email at email@example.com or through the contact page of my website for any additional questions.